Terms of service

Terms and Conditions

Last updated: 20/04/2026

Welcome to The Faceless Underground. These Terms and Conditions govern your use of our website and services.

By accessing or purchasing from our store, you agree to these Terms.

1. Business Model

The Faceless Underground operates as a print-on-demand retailer. All products are:

  • Produced by third-party fulfillment providers
  • Made to order after purchase
  • Not held in physical stock by us

2. Orders and Acceptance

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Cancel orders suspected of fraud or abuse

3. Pricing and Payments

  • All prices are listed in [Insert Currency]
  • Payments are processed through third-party payment providers
  • You are responsible for any applicable taxes, duties, or currency conversion fees

We do not store or process your payment details directly.

4. Production and Shipping

  • Orders are fulfilled by third-party partners
  • Production typically begins immediately after purchase
  • Estimated delivery times are provided for guidance only

We are not liable for:

  • Delays caused by suppliers or couriers
  • Customs clearance delays or import duties

5. Returns and Refunds

Our Return & Refund Policy forms part of these Terms.

Due to the custom nature of our products:

  • Returns are only accepted for defective or incorrect items
  • No refunds for incorrect sizing or change of mind

6. Product Representation

We strive to display product images accurately. However:

  • Colors and placement may vary slightly due to printing processes
  • Mockups are for illustrative purposes only

7. Intellectual Property

All designs, branding, and content are owned by The Faceless Underground.

You may not:

  • Reproduce or resell designs without permission
  • Use our content for commercial purposes

8. Limitation of Liability

To the fullest extent permitted by law, The Faceless Underground shall not be liable for:

  • Indirect or consequential damages
  • Losses due to delays in fulfillment or shipping
  • Issues arising from third-party providers

Our total liability shall not exceed the amount paid for the product.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Eswatini, without regard to conflict of law principles.

10. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of any changes.

11. Contact Information

For questions regarding these Terms, contact: [Insert Email Address]

By using this website, you acknowledge that you have read and agree to these Terms.